active

Microsoft is throttling SharePoint / Teams (429 / 503) on the EU-3 pod. Affected backups are retrying with adaptive backoff.

INC-POD-EU3

2 assets affected · scope pod · opened 2d ago

Why these are grouped

A single root cause correlated across 2 alerts.

Kind: pod-throttling

Vendor reference: DAT-INC-20260619-EU3

Suggested playbooks

Run cohort-scoped against the affected assets.

MSP-authored

Restart the agent service, repair communications, then run a backup to confirm the agent is healthy again.

Datto BCDREndpoint BackupSaaS

MSP-authored

Query VSS writer state, restart the affected writers, clear stale shadow copies, and re-run the backup.

Datto BCDREndpoint BackupSaaS

Affected cohort (2)

2 rows

Protected assets across all products
						Last 10
	Failed	dgarcia@contoso.onmicrosoft.com	Acme Dental Group	SaaS	21h ago	7 of 10 backups succeeded.
	Warning	dgarcia@contoso.onmicrosoft.com	Acme Dental Group	SaaS	20h ago	8 of 10 backups succeeded.