active

EWS-to-Graph migration requires Global Admin reauthorization. Exchange backups are stopped for unauthorized organizations — deadline May 30 2026 (overdue).

INC-EWS-2026

2 assets affected · scope fleet · opened 3w ago

Why these are grouped

A single root cause correlated across 2 alerts.

Kind: mass-reauth

Vendor reference: DAT-INC-20260530-EWS

Suggested playbooks

Run cohort-scoped against the affected assets.

MSP-authored

Restart the agent service, repair communications, then run a backup to confirm the agent is healthy again.

Datto BCDREndpoint BackupSaaS

MSP-authored

Query VSS writer state, restart the affected writers, clear stale shadow copies, and re-run the backup.

Datto BCDREndpoint BackupSaaS

Affected cohort (2)

2 rows

Protected assets across all products
						Last 10
	Failed	tokafor@globex.onmicrosoft.com	Contoso Health	SaaS	4d ago	8 of 10 backups succeeded.
	Failed	rkapoor@contoso.onmicrosoft.com	Initech Systems	SaaS	3d ago	8 of 10 backups succeeded.